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HOW DO I....
Obtain A Repeat Prescription?
For patients on regular medication a computerised repeat prescription
system is in operation. The left-hand side of the sheet contains the prescription
which should be given to the chemist. The right-hand side of the sheet which
may be torn off at the perforated strip, contains details of your repeat medication
and will also contain useful patient information or reminders eg Flu or Travel
Clinics. Please read this carefully and ensure that the details are correct.
The items that you require should be ticked against the number on the sheet.
Please leave this at reception or, alternatively, post your request. If you would
like your prescription returned by post, please enclose a stamped, addressed
envelope. Please allow two working days for your prescription to be processed
(allowing for weekends and Bank Holidays). Also please note that due to the requirement
for regular medication reviews involving a doctor, there may be occasions when
your repeat may run slightly over our two day target. Your co-operation is appreciated.
Repeat prescription requests cannot be taken over the telephone. Please carry
the repeat sheet with you when you attend the surgery or hospital. Your GP will
review your medication periodically, which may require up to four working days
to process from the time of your request. If you have a question related to the
administration of your repeat prescription you may call between 10.00 - 11am
and 3.00 - 4.00pm and select Option 5 from the telephone main menu. Your
may also email your repeat requests to repeat.request@dorset.nhs.uk. There
is a link on our Website which contains an electronic form for your convenience.
For your information, we are hoping to move to a new NHS electronic repeat
prescribing system in the next year, when your repeat prescription will be electronically
sent to the pharmacy of your choice. We will inform you as this develops in line
with other NHS technology.
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